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Great wolf mason8/5/2023 ![]() ![]() Room optionsĭetails about charges, deposits, or other important information:Īdditional information about polices, regulations, and more: ![]() Other amenities at this family-friendly resort include a lazy river, a children's pool, and 2 spa tubs. The front desk is staffed 24/7 to help with tours or tickets, and answer any questions about the accommodations. Guests of Great Wolf Lodge Cincinnati/Mason have access to 5 indoor pools, a free water park, and an outdoor pool. Sitting areas, refrigerators, and microwaves are also available. Bathrooms have hair dryers and designer toiletries. Guests can expect to find free WiFi and flat-screen TVs with cable channels. For your convenience, a buffet breakfast is served for a fee each morning from 8:00 AM to 10:30 AM. Satisfy your hunger without leaving your room with room service, or quench your thirst with a beverage at the bar/lounge or coffee shop/cafe. DiningĮnjoy dining at Loose Moose Cottage, one of 4 onsite restaurants. This 401-room, 3.5-star resort has 5 indoor pools along with a free water park and 4 restaurants. Great Wolf Lodge Cincinnati/Mason places you next to Great Wolf Lodge Cincinnati Mason and within a 15-minute walk of Kings Island. Having to make up for their lack of energy & politeness was exhausting. ![]() I realize the age group for these staff members were quite young, but in a facility like the wolf lodge one would expect the staff to at least act like they liked their job for a few hours a day. Fast forward to the actual programs, staff carrying out the sing a longs, or staff running the water rides themselves could not muster the energy to say hello or even a “your welcome” when my kids thanked them for helping them into the raft, time after time. They made you excited to be a part of the “Wolf lodge family” and did an excellent job of explaining the facilities and programs they have to offer, incredibly informative and enthusiastic. Some members of their staff, like the reception/check in, were fantastic. Yuck! Staff attitude was also very hit or miss, inconsistent service. The room was also not very clean, there were hairs all over the bathroom floor and tub when we first checked into our room.obviously not ours. For example, the many bandaids and wrappers you are walking over while in line for the rides is repulsive and makes one think about the overall cleanliness of the lodge. However, I say potential because the upkeep and housekeeping of the incredible facilities has something to be desired. The indoor rides and pool are designed with families in mind, indoor water entertainment perfected. ![]()
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